Privacy Policy

Privacy Policy for Mia Cara

Last Updated: October 2023

  1. Introduction

Welcome to Mia Cara, an online fashion retailer based in Ireland, (referred to as "we," "us," or "our"). Protecting your privacy is a fundamental commitment for us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our website, make a purchase, or otherwise engage with our services. If you are a resident of the European Economic Area (EEA), this policy also outlines your rights under the General Data Protection Regulation (GDPR).

  1. Information We Collect

We may collect various types of personal information, including but not limited to:

  • Contact Information (e.g., name, email address, phone number).
  • Shipping and Billing Information (e.g., shipping address, billing address).
  • Payment Information (e.g., credit card details).
  • Order History and Preferences.
  • Communication Preferences.
  • Device Information (e.g., IP address, browser type, operating system).
  • Website Usage Data (e.g., pages visited, time spent on the website).
  1. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfil your orders.
  • To communicate with you about your orders and provide customer support.
  • To send you marketing and promotional materials (with your consent).
  • To personalise and improve our website and services.
  • To monitor and analyse usage patterns and trends.
  • To comply with legal obligations.
  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, understand how you use our website, and provide personalized content. You can manage your cookie preferences through your browser settings.

  1. Data Sharing and Disclosure

We may share your personal information with:

  • Service providers and partners who assist us in delivering our services.
  • Legal authorities when required by law.
  • Third parties in the event of a merger, acquisition, or sale of all or part of our business (subject to confidentiality obligations).
  1. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet can be guaranteed to be 100% secure.

  1. Your GDPR Rights

If you are a resident of the EEA, you have the following rights under the GDPR:

  • The right to access, correct, or delete your personal information.
  • The right to object to or restrict the processing of your data.
  • The right to withdraw consent for marketing communications.
  • The right to receive a copy of your data in a structured, machine-readable format.

You can exercise these rights by contacting us at info@miacarathelabel.com.

  1. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  1. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: info@miacarathelabel.com

  1. Complaints to the Data Protection Commission (DPC)

If you are not satisfied with our response to your privacy-related inquiries or concerns, you have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland. You can contact the DPC through their website at www.dataprotection.ie.

Thank you for entrusting us with your personal information. We are dedicated to safeguarding your privacy and providing a secure and enjoyable shopping experience.